Return/Refund Policy

Effective Date: 04-07-2025

We at RoopSee Cosmetics strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help. Please review our Return and Refund Policy below:

1. Returns

You may return items within [insert return period, e.g., "30 days"] of receipt, provided they meet the following conditions:

• Items must be unused and in their original packaging.
• A valid proof of purchase (receipt or order confirmation) must be provided.
• Certain items, such as [list non-returnable items, e.g., "opened cosmetics, gift cards"], are not eligible for returns.

To initiate a return, please contact us at [insert contact email or phone number] with your order details.

2. Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, refunds will be processed as follows:

• Refunds will be issued to the original payment method.
• Processing times may vary depending on your payment provider.
• Shipping costs are non-refundable unless the return is due to a defect or error on our part.

3. Exchanges

If you wish to exchange an item, please contact us at info@roopsee.com. Exchanges are subject to product availability.

4. Damaged or Defective Items

If you receive a damaged or defective item, please notify us within [insert timeframe, e.g., "7 days"] of receipt. We will arrange for a replacement or refund, including shipping costs.

5. Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

Thank you for shopping with RoopSee Cosmetics. We appreciate your trust and support.